PRIVACY POLICY

Effective Date: July 1, 2026

Provider: Sophie Kae Art Studio (“we,” “our,” or “us”)

At Sophie Kae Art Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, sign up for our waitlists, or enroll in our courses.

1. Information We Collect

We collect only the minimum necessary information required to provide you with access to our content and services:

• Personal Information: When you register for a waitlist, purchase a course, or contact us, we may collect your name, email address, and billing address.

• Payment Data: All financial transactions are processed securely through our trusted third-party payment processors, Stripe and PayPal. We do not process, store, or have access to your full credit card details on our servers.

• Usage & Technical Data: Basic technical data (such as IP address, browser type, and page visits) may be collected automatically via cookies to ensure the website functions properly.

2. How We Use Your Information

By providing your details, you consent to us using your information to:

• Deliver access to your purchased digital courses and tutorials.

• Send essential account notifications, receipts, and customer support responses.

• Send promotional emails, course updates, and waitlist announcements (if you opted in).

3. Data Sharing & Protection

• We Never Sell Your Data: We will never share, sell, rent, or trade your personal information with third parties for marketing purposes.

• Trusted Service Providers: Your data is shared only with reliable service providers necessary to operate our business (such as our email and course platform Systeme.io, and our payment gateways Stripe and PayPal). These providers process data in accordance with strict confidentiality obligations.

4. Consent & Email Subscriptions

• Opting Out: You can unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link located at the bottom of any email we send you.

• Transactional Emails: Unsubscribing from marketing updates will not prevent you from receiving critical purchase receipts or course access emails.

5. Data Security & Standards

We implement technical and organizational security measures to store and handle your personal data safely. Our practices are designed to comply with Canadian federal privacy laws (PIPEDA — Personal Information Protection and Electronic Documents Act) and international data protection standards, including the EU GDPR.

6. Your Rights

Depending on your location, you have the right to request access to the personal data we hold about you, request corrections, or ask for your information to be permanently deleted from our databases (where legally permissible).

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: info@sophiekae.ca

TERMS OF USE

Effective Date: June 15, 2026

Provider: Sophie Kae Art Studio (“we,” “our,” or “us”)

1. Ownership and Intellectual Property

All content provided within our courses, website, and digital products—including text, graphics, logos, video lessons, PDF manuals, project patterns, audio clips, and overall design—is the exclusive intellectual property of Sophie Kae Art Studio and is protected by copyright and intellectual property laws.

2. Access Duration and Downloadable Content Policy

• Portal Access: Upon completion of purchase, you are granted access to the course portal through October 2, 2027, at 11:59 PM Eastern Daylignt Time (EDT).

• Download Rights: During your active portal access period, you are explicitly permitted to download the course video lessons, manuals, and project patterns to your personal device for offline viewing and personal reference.

• Personal License & Retention: Downloaded files are for your personal, non-commercial use only. While you may retain downloaded copies on your device after portal access ends, all downloaded content remains the exclusive intellectual property of Sophie Kae Art Studio.

• Prohibited Actions: Downloaded materials (including videos, PDFs, and patterns) may not be shared, distributed, re-uploaded, re-sold, or used for teaching or commercial purposes under any circumstances.

3. Crafting Safety and Assumption of Risk

Our courses involve hands-on crafting techniques, tools, and materials.

• You acknowledge and agree that you are voluntarily participating in these activities at your own risk.

• You are solely responsible for practicing proper safety precautions, using protective equipment where necessary, following all product, chemical, and manufacturer safety labels, following tool safety guidelines, and maintaining a safe workstation.

• Sophie Kae Art Studio is not responsible or liable for any personal injury, property damage, or loss resulting from the use of tools, materials, or techniques demonstrated in our course content.

4. Payments, Fees, and Refund Policy

• Pricing & Payment: All prices are listed in the currency specified at checkout. Access to courses is granted only upon successful receipt of payment through our secure payment gateways (Stripe or PayPal).

• Refund Policy: Due to the downloadable and digital nature of our course materials, all sales are final unless otherwise explicitly stated on the course checkout page at the time of purchase.

5. Disclaimer of Warranties and Limitation of Liability

• "As Is" Service: All course materials, tutorials, and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

• Limitation of Liability: To the fullest extent permitted by law, Sophie Kae Art Studio shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your access to, reliance on, or inability to use our website, portal, or course materials.

6. Suspension and Termination

We reserve the right to immediately suspend or revoke your account and portal access, without refund, if:

• You violate any provision of these Terms of Use.

• You engage in illegal activity, unauthorized sharing of proprietary content, or abusive behavior towards staff or fellow students.

7. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

8. Contact Us

If you have any questions or concerns regarding these Terms of Use, please contact us at:

• info@sophiekae.ca